Over the last few months, I have been inundated with emails from offshore web development companies suggesting we outsource work to them. The emails usually start "Hi" or "Dear Sir/Madam". None of the emails are addressed to me as none of these companies have bothered to find out what my name is. Several of the companies have sent me repeated emails during the last few weeks that say "awaiting your response", clearly surprised that I haven't replied - Well, I'm not going to reply because I don't respond to unsolicited emails. Surprisingly, one of the companies spamming me claimed to be an ISO9001 registered company.
You may not already know it, but unsolicited emails (or "spam" as they are better known) have been illegal under UK law since 2003. Unfortunately, the law doesn't apply to spam sent to business email addresses. Nevetheless, this doesn't change the fact that unsolicited email is both unethical and irritating. Spam is impersonal and it also cheapens your brand. No one is going to take a service provider seriously when they haven't bothered to find out the name of the person they are emailing. And you have to question the ethics of a company that send out unsolicited email. Would you trust them to handle your clients privacy?
So if you want to be taken seriously by potential clients, follow the following basic tips:
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